PORTFOLIO

of Selected Projects

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Project 1

Redesign of SSA Earnings Queries System

 

Modernization and redesign of an old green screen system that SSA technicians use to view earnings records for customers and beneficiaries. 

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Project 2

Redesign of SSA Earning Queries:
Design, Prototyping, Usability Testing

This project is a continuation of Project 1. In this stage, designing and building a prototype in Axure began. The UX team conducted usability testing on a functional prototype.

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Project 3

Redesign of Earnings Corrections System

The Earnings Corrections project is another an IT Modernization project to modernize the existing green screen application and replace it with a web-based application. 

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Project 4

Software Release Dashboard 

Redesign of a system that controls, tracks, and manages movement of software into production. 

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Project 5

Software Release Interface​: Phase 3

Project 2 is another phase of the Software Release Interface featured in Project 1. (The entire release system involved 5 different stages.)

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Project 6

Future Journey Map for Customer Interaction with SSA

Created for the Social Security Administration (SSA), these journey maps depict two different visual representations of a user’s possible future interaction with the agency.  

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Project 7

UX Guerilla Lab

For the redesign of a human resources intranet website, research was conducted in an agile-like fashion via a Guerilla UX Lab.  

 

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Project 8

Insurance Product Interface

Project for past employer, Fidelity & Guaranty Life (FGL), to redesign the interface that displayed product information to agents on the FGL agent portal site.

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Project 9

FG Life Agent Portal Redesign (Prototype)

This project was another phase of the FG Life Product Information Interface redesign (see Project 5). This phase involved incorporating the product information interface into a product portal where agents could find and search for types of products. 

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Project 10

Case Study: Wayfinding Application

Project completed for a 6-day user experience bootcamp at Rutgers University. The goal of the project was to design an application that would allow students to quickly find and reach their on-campus destination.

 

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Project 11

Interface Designs for FG Life

Miscellaneous examples of other work I completed during my tenure at FG Life.

 

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